Australian Taxation Office prepares for shake-up as new boss named Economy & Industry Tax policy and tax delivery are two very different things. Just ask Kevin Rudd. Albanese has chosen a seasoned journeyman in Rob Heferen.
‘Do not accept the status quo’: ATO’s Chris Jordan goes out firing July 28, 2023 By Julian Bajkowski Community & Social Australia’s tax chief has a rock solid track record when it comes to delivery and culture. Can his success be replicated?
Premium Columnists Solid Budget, but no true reform until robodebt nettle is grasped May 19, 2023 By Verona Burgess Community & Social There can be no meaningful APS reform without the commonwealth’s internal working’s acceptance of deep responsibility for robodebt.
Premium Insights and analysis Shorten’s Services Australia cleanup promises systemic fairness and efficiency April 17, 2023 By Julian Bajkowski Editors' Picks Two big jurisdictions are competing for crucial digital talent. But it’s more about attraction and effect than brand. Watch this space.
Is David Thodey a prospect for the Reserve Bank board? March 2, 2023 By Julian Bajkowski Federal As chair of local payments stalwart Tyro, David Thodey could not be a prospect for the Reserve Bank Board. That changed on Wednesday.
Shorten lays out vision for private sector collaboration on myGov February 28, 2023 By Julian Bajkowski Communications & Technology Government services minister Bill Shorten has laid out his vision for private sector collaboration on myGov, putting industry on notice.
Premium Case studies How robodebt added a decade to urgent service delivery reforms November 11, 2022 By Julian Bajkowski Community & Social Robodebt’s conceptual kernel might have worked brilliantly – and possibly still could – if senior public servants and their ministers had been more creative and less impatient.
Premium Insights and analysis All eyes on ATO’s prowess for epic Budget repair job October 23, 2022 By Julian Bajkowski Economy & Industry Australia’s tax take shortfall is $33bn, money the government is desperate to collect. But can it do so without tanking SMBs and the economy?
ATO chief Chris Jordan tells clients to lift their game on complaints September 14, 2022 By Julian Bajkowski Economy & Industry The tax commissioner pleads for small businesses to be more specific with their feedback so as to give the ATO a better chance of addressing concerns.
Premium Insights and analysis Back to the future for ABS’ digital grand design September 2, 2022 By Julian Bajkowski Community & Social The Australian Bureau of Statistics is set to resume its ongoing transformation at full pace, as a largely vaccinated nation learns to juggle plagues, work and life.
How skyrocketing demand for government services accelerated digital transformation February 22, 2022 By Stuart Ridley 2022 Collaboration After Crisis Special Report Australians wanting government support during the pandemic quickly discovered ready access to digital records could help speed up each transaction.
How Single Touch Payroll paved the way for JobKeeper February 17, 2022 By Joshua Gliddon 2022 Collaboration After Crisis Special Report Single Touch Payroll was the mechanism that delivered the JobKeeper stimulus package to employers: “Without STP, JobKeeper would have been impossible.”
MP calls for review of Centrelink income-reporting obligations for pensioners May 12, 2021 By Shannon Jenkins Federal Such changed obligations have been put in place while Centrelink transitions to the Single Touch Payroll system over the next six months.
