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eBook: Australian Education and Healthcare Industry Trends in 2023

Sponsored by RingCentral

It is hard to find two sectors that have faced more disruption over the last few years than our healthcare and education institutions.

Hospitals and healthcare providers have been under incredible strain to deal with the effects of the COVID-19 pandemic, and schools and colleges at all levels have had to adapt rapidly to community lockdowns, staff shortages and student issues.

The good news is that the changes forced on education and healthcare have been a catalyst for transformation and a rapid acceleration in the adoption of new technologies and practices.

As life returns to normal the transformation we have seen to date is set to continue, and we look at some of the trends to watch in 2023 including:

  • Adoption of remote service delivery models
  • Patient, student and staff experience
  • Mental health and social issues
  • Innovation and structural changes

Download the eBook to learn more today.



 

RingCentral is a leading global provider of cloud-based business communications and collaboration solutions that seamlessly combine phone, messaging, video meetings, and contact centre. RingCentral empowers businesses with AI-powered conversation intelligence, and unlocks rich customer and employee interactions to gain insights and accelerate business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide. Visit ringcentral.com to learn more.