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Report: Digital Government Employee Experience Readiness Indicator

Sponsored by ServiceNow

Is government delivering a contemporary employee experience?

High job satisfaction within the public service improves productivity and ultimately leads to better citizen outcomes. While digital technology and automated HR workflows play a crucial role, these investments need to be supported by underpinning workforce frameworks, strategies, policies, and governance structures.

Intermedium’s new Digital Government Employee Experience Readiness Indicator (DGEE) report assesses the degree to which the governments of Australia and New Zealand have put into place these necessary enablers for building public sector job satisfaction.



 

With ServiceNow, government agencies empower the workforce and improve service delivery workflows, to deliver an excellent citizen experience. ServiceNow enables government agencies to drive workforce efficiency and make work flow securely. With one platform, agencies can modernise their IT and processes for their workforce to deliver an excellent citizen experience.For more information, visit servicenow.com/gov.