Simply put, printing, signing and scanning critical business documents is inefficient. In recent years, enterprises have increasingly adopted digital strategies that use the customer above all as the focal point. What technologists knew as systems of record and systems of engagement have become systems to win, serve, and retain the customer. Each component plays a much larger, integrated role in providing an outstanding customer experience.
Similarly, as customers have become more digitally savvy, and eSignature technologies have matured, the market no longer focuses on the foundational capabilities of signing documents without pen and paper. DocuSign provides a platform that can accelerate and simplify each part of an organisation’s system of agreement.
Undertaken by Forrester Consulting, this study examines the potential return on investment (ROI) enterprises may realise by deploying DocuSign and provides readers with a framework to evaluate the potential financial impact of DocuSign on their own organisations.
Download this study to examine the potential financial impact DocuSign can have on your organisation.
