Research Series

Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss.

Placing citizens at the centre of policymaking and service design means they have the opportunity to shape policy and services in areas that matter to

Does a policy solution work for the people it is intended to help? This is the fundamental question that problem solvers and policy makers must

The APS seeks outcomes for Australians through complex systems of organisations, rules and relationships.  How the APS designs and stewards these systems matters.  Research prepared

Evaluation of policies and programs together with a culture which learns from success and failure is pivotal in producing evidence for effective policy development and

The concept of public value has become a hot topic in public administration. However there has been a lack of clarity about how to measure

Emerging Indigenous leaders working in community development and management are developing an emerging style of leadership which has its own distinctive attributes. These leaders are

Public policies and programs are intended to improve the lives of citizens. But policy design is often removed from the gritty environments experienced daily by

Co-production, co-design, co-creation – these terms are used interchangeably but all have distinct meanings. This brief provides a primer on co-production and how it can be used to stimulate innovation in public services.

The low uptake of academic research by government agencies is a persistent issue. While this research is valued, it struggles to inform policy making. A